Price Slider: maximum price is frozen / mini calendar widget runs out of space

[Tanja Plattfaut]

Dear Tribe-Team,

Bought EC Pro and Filter Bar a week ago. Overall both work fine but we have 2 probs now:
1. Price slider / Check-boxes: maximum price is frozen to 112 (and so are the intervals), our prices are up to 5000,00 €, independent from using “,” or “.” as decimal separator. We are using neither Ticket/Ticket Plus nor WooCommerce.
2. Your mini calendar widget runs out of space (width), and so does the WP calendar widget. Please see: http://heilpraktiker-1×1.de/kurs/ohrakupunktur/2017-09-28/
We’ve tried the code you’ve given to another user with the same prob some time ago. No effect. Your thread or the themer’s one? (Sport Center theme by leafcolor)
Newest releases of all software parts are used.

Please help.
Regards

[Victor]

Hi Tanja!

Thanks for reaching out to us! Let me help you with those problems.

1. The price filter should accommodate for the maximum and minimum event prices, so this is not a right behaviour. This could be a theme or plugin conflict, so to narrow the problem down please test for conflicts by following this guide > https://theeventscalendar.com/knowledgebase/testing-for-conflicts/ and let us know what you find in the process.

2. Having a closer inspection to your site, I could find some conflicting styles with your theme. Just to confirm, could you please try switching to a default theme like twenty seventeen to see if any difference?

When coming back, please share with us your system information by following this guide > https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Thanks,
Victor

[Tanja Plattfaut]

Dear Tribe-Team,

thanks for your response.

Price-range problem:

a. System information sharing is active now, sending the code is
obsolete, isn’t it?

b. We’ve set the theme to twenty sixteen and deactivated every plugin
but the calendar’s ones. The prob remains. After that we’ve broken the
process and reactivated our custom settings.

Mini calendar widget width:

We contact the themer first.

[Victor]

Hi Tanja,

Thanks for sharing your system information and for testing for conflicts.

I took a closer look at your site and it seems the price filter is now displaying up to 600 €. Did you manage to solve the problem or do you still have other events with higher prices?

I can also see the mini calendar is showing fine now.

Let us know how it goes.

Thanks,
Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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