Price Change Not Updating All Fields.

[John Blann]

This issue is identical to the one found in this thread on the Events Calendar forum… https://theeventscalendar.com/support/forums/topic/price-not-updating-after-change-2/

It appears that this can only be addressed in an update to the plugin… Is that the case? Is there some other way to fix this or some kind of workaround?

Thank you!

[Geoff B.]

Good evening John and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We are sorry to hear about the price change not updating all fields.
I would love to help you with this topic.

With that in mind, although the issue may be identical, the cause can sometimes be different. So in short, it’s hard to know without investigating this a bit further.

As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Also, could you tell me if you are using any template customizations like:

1. Some code snippets relating to tickets in the functions.php file of your WordPress theme
2. A /tribe-events/ folder in your WordPress theme’s directory

Best regards,

Geoff B.

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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