Price not updating after change

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  • #992501
    jason
    Participant

    A continuation of an older post:

    Price not updating after change

    I’m not positive that this is the same issue, but am assuming that the previous post was using the WooTickets plugin. What I have found is that when an event is created, and a ticket is created, the price gets added to the event and woocommerce product. If the woocommerce product is updated, the price of the event is not updated UNTIL opening the event in the admin and clicking Update. Only then do you see the new price reflected.

    Same thing happens if you delete the woocommerce product entirely. The price remains in the event until updated. Quick update does NOT work, making this all the more time consuming.

    I am also using a Currency Selector plugin which adjusts prices for woo products site wide. Likewise, the price listed in the events listing and meta display displays the original price.

    My assumption is that the price is saved as event meta data, rather than as a reference to the product’s meta data. Hopefully this information will help you solve the issue!

    #992787
    George
    Participant

    If the woocommerce product is updated, the price of the event is not updated UNTIL opening the event in the admin and clicking Update. Only then do you see the new price reflected.

    Hey Jason,

    Thanks for sharing that topic link for reference – your suspicions about this are accurate, and currently the information you’re describing is stored in the event Meta Data itself.

    This means that the behavior you noted that I quoted above, and other similar behavior, is indeed the “expected” functionality of the plugin.

    So hopefully it’s some bit of relief to know that this isn’t a “bug” or something – however, we share your desire to improve this workflow and the limitations found in it, and I’m sorry that you’re finding it frustrating to use at the moment.

    #992846
    jason
    Participant

    I would definitely prefer to always display the price as saved in the woocommerce product, as I think this is expected behavior. Thanks for your response and for clarifying.

    #993204
    George
    Participant

    Thank you for the feedback Jason – stay tuned to products updates and check the changelogs for any improvements that might be related to this!

    Cheers,
    George

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