Pre sales question

[Alex Puente]

Hi there!

In regards to your woocommerce ticket plugin. I’m looking for a solution that would allow me to sell tickets. But I also want a solution that will allow my staff to easily check in people. Preferably, so when a ticket is scanned I can see the persons name on my phone or iPad screen. Maybe with features like checkin, cancel, or bring up their contact info. Can you break down how exactly we check I someone? Do we randomly download a qr reader to check in people? Is there a way of accessing data connected to the ticket at the same time?

🙂

[Cliff]

Hi, Alex.

Event Tickets Plus (ET+) is our paid add-on plugin that upgrades the functionality of our free Event Tickets (ET) plugin.

Event Tickets Plus enables you to sell tickets via one of our supported eCommerce platforms. The free plugin only enables free RSVP-type tickets.

You can view our roundup/comparison of all the eCommerce plugins ET+ supports.

Our plugin uses your eCommerce plugin of choice, but your eCommerce plugin isn’t displayed for shopping pages. Please reference our Making Tickets KB article (screenshots are from an install using WooCommerce) for an idea how to create tickets for an event.

Site visitors would purchase tickets from each event’s single page/view (e.g. http://wpshindig.com/event/events-tickets-demo/) — if there is an RSVP to submit or ticket to purchase.

The order confirmation email will include a QR code that can be scanned to “check in” someone at the door at the time of the event. It could be displayed on their mobile device or they could print it like any other email. You can read more at Tickets: Managing your orders and attendees. Also, we don’t have a dedicated QR reader, but we have it as an existing feature request. I’ve heard good things about http://www.quickmark.com.tw/, but it’s not ours.

If your tickets will be free, you don’t need QR code check-in, and you don’t need to collect additional information other than name and email address, you likely could just use the free/core Event Tickets plugin.

Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

I hope this info helps. Let me know if you have any follow-up questions.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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