Pre-Sale Question

[Byron]

I purchased this plugin last year and did not use it. I want to buy it again but before I do, I need to know something. If one person purchase two tickets:

1. Will the buyer get two tickets or one ticket confirmation?

2. Also, under that same umbrella, if two tickets are purchased… is there a way to get the names of each guest?

[Jennifer]

Hi Byron,

Thanks for reaching out!

For each order, the user will get one confirmation email (for the whole order) and a separate email with their tickets. With Event Tickets Plus, you can create custom fields to collect additional information from attendees (for each ticket purchased), so this would let you get the name of each guest.

We do offer full refunds within 30 days of purchase, so feel free to test Event Tickets Plus out! If you have any other questions, please let me know.

Thanks,

Jennifer

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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