Plugin out of date message, but it's not..

[commweb]

I am getting the red warning message in my WP admin that says the following:
“The following plugins are out of date: The Events Calendar: Community Events 4.1.1. All add-ons contain dependencies on The Events Calendar and will not function properly unless paired with the right version. Learn More.”

However I am running the most current version of the plugin 4.3.1. All of the functionality is working it’s just the error message is annoying. Can you please tell me how to get rid of that message? See the attachment if necessary.

[Hunter]

Hi Kimberly 🙂

Thank you for posting. What a strange issue! What happens if you deactivate all of your plugins, revert back to the default WP theme, then activate TEC, PRO, Filter Bar, and then Community Events last?

It would also be helpful if you could review our Testing for conflicts guide to see if we can narrow down if it’s a specific plugin or your theme causing the warning message.

Before doing the steps above, can you set ‘wp_debug‘ to ‘TRUE‘ on your wp-config.php file to see if any errors display at the top of your site when your on your WordPress Plugins page?

Any more details you can provide would be helpful, including when the problem started, if you’ve noticed it before, etc.

Thanks again and I look forward to getting this mystery solved. Cheers!

[commweb]

Hunter thanks for getting back to me. I thought I had it solved, I deleted the plugin and re-uploaded it and the message went away, but now it’s back. I also noticed on the front end of my community/add page when you get the form to add the datepicker boxes are showing up at the bottom of the screen below my footer now. I would image this is related to something going on with this plugin version.

The first screen shot is that mess up. If you happen to click in the date field it will appear near it like it should but in that terrible formatting. Can you please help get this resolved it wasn’t like that before and of course now the site is live. 🙂

I will send you another reply that is private as you need to be a registered user to access this page, I will send the credentials.

[commweb]

This reply is private.

[Hunter]

Hello,

Thank you for the update. I removed the admin credentials as we are unable to log into customer sites. Can you try deactivating/deleting the plugin, then reinstalling it Manually? I’m not seeing any logged bugs of users reporting similar behavior, so hopefully this approach will solve the issue.

Keep me informed and have a good rest of your evening. Take care!

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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