Plugin is Forcing Wrong Date in Calendar

[Lauren]

The plugin is forcing me to choose a date other than the one I’d like to input in the calendar. I want the event to be from January 12th 2017 to January 26th 2017 but it’s forcing me to choose any date after March 4, 2017. Is this a bug or am I doing something wrong?

[Cliff]

Hi, Lauren. Sorry you’re experiencing this. It’s definitely an odd one.

This isn’t currently a known issue so I’d suggest following these recommended troubleshooting steps for your own site:

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• License Keys
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Sixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any debug messages you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

Then, please share your System Information (while in Testing for Conflicts Mode). That will give me a lot of extra information to help diagnose the problem.

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[William]

Try saving as draft, private or posting with the incorrect date, anything to get the page to refresh. Then return to the dates and see if you can change the end date.

I found that if you set the end date first you create an event that lasts that many days, and it won’t let you make the end date sooner. Then if you change the start date, it will automatically change the end date to be that many days later.

[Cliff]

I could not reproduce this, and I tried a lot of different combinations of dates.

I’d definitely suggest checking for console errors and following the rest of our recommended troubleshooting steps.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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