Plugin Causing Internal Server Error

[Christopher Frisco]

I’m using the DIVI theme.
Utilizing the older version of your plugin on a test staging site everything worked fine. (http://testtwo.webadox.com)
When uploading the new version on a the live site (bycsail.com) there is a problem.

I cannot access the backend editor to make changes to the pages or the theme customizer when your plugins are active.
When I deactivate them I can access the editors to make changes but obviously do not have the calendar working.

I can’t send you the theme file because it’s 6mb.

Here is the child theme code

#tribe-events-pg-template {
margin: 30px auto!important;
max-width: 1000px;
}

h5 {font-weight: 100; font-size:120%!important; text-transform: uppercase; padding: 10px 25px 20px; color: #e17e0a!important; line-height:1.2em;}

#top-header {z-index: 99999;}

#top-header {
width: 100%;
}

#et-info {float: right;
}
#top-header #et-secondary-menu {
float: right;
}
#et-secondary-menu > ul > li a {
padding-left: 3em;
}

.brigintine {
padding: 0 0 5px;
margin: 0 0 15px;
border-bottom: 1px solid #fff;
}

.brigintine h1 {

font-weight: 700;
color: #fff;
}
.brigintine h1 span {

font-weight: 400;
color: #fff;
}

.et_pb_gutters3 .et_pb_column_4_4 .et_pb_module {
margin-bottom: 0;
}
.et_custom_class .et_pb_more_button { position: absolute; top: 0; left: 0; right: 0; bottom: 0; opacity: 0; }
.et_pb_gutters3 .et_pb_column_1_3{
border-radius: 10px;
}
.et_pb_contact p input, .et_pb_contact p textarea {
width: 100%;
padding: 16px;
border: medium none;
border-radius: 0px;
color: #666;
background-color: #fff;
font-size: 14px;
}

a.blog-cta {
line-height: 45px;
font-size: 20px;
color: #fff!important;
background-color: #29abe2;
border: 2px solid #29abe2;
border-radius: 5px;
padding: 5px 10px;
-moz-transition: all 0.7s;
-webkit-transition: all 0.7s;
transition: all 0.7s;}

a.blog-cta:hover {
background-color: #fff;
color: #29abe2!important;}

a.wid {
line-height: 45px;
font-size: 20px;
color: #ffffff!important;
background-color: #29abe2;
border: 2px solid #29abe2;
border-radius: 10px;
padding: 5px 10px;
-moz-transition: all 0.7s;
-webkit-transition: all 0.7s;
transition: all 0.7s;}

a.wid:hover {
background-color: #fff;
color: #29abe2!important;}

h4.widgettitle {
font-size: 22px;
border-bottom: 1px solid;
padding-bottom: 5px; margin-bottom: 15px;
}
.pad {
padding-bottom: 4px!important;
}
.modulewidget-upcoming_events-2-title {
border-radius: 8px;
padding-right: 10px;
padding-left: 10px;
border: 0!important;
}
#event_datewidget-upcoming_events-2-title {
color: #222; font-size: 14px;
padding-bottom: 4px!important;
}
#event_tablewidget-upcoming_events-2-title {
line-height: 1.2em;
}

#event_textwidget-upcoming_events-2-title {
padding-top: 5px!important;
padding-right: 5px!important;
color: #000; font-size: 14px;
padding-bottom: 4px!important;
padding-left: 8px;
}
#see_morewidget-upcoming_events-2-title {
font-size: 13px!important; float: right; color: #6f0f0f!important;
}

.modulewidget-upcoming_events-3-title {
border-radius: 8px;
padding-right: 10px;
padding-left: 10px;
border: 0!important;
}
#event_datewidget-upcoming_events-3-title {
color: #222; font-size: 14px;
padding-bottom: 4px!important;
}
#event_tablewidget-upcoming_events-3-title {
line-height: 1.2em;
}

#event_textwidget-upcoming_events-3-title {
padding-top: 5px!important;
padding-right: 5px!important;
color: #000; font-size: 14px;
padding-bottom: 4px!important;
padding-left: 8px;
}
#see_morewidget-upcoming_events-3-title {
font-size: 13px!important; float: right; color: #6f0f0f!important;
}
.success ol {
list-style-type: none;
list-style-type: decimal !ie; /*IE 7- hack*/
margin-top: 10px;
margin-left: 3em;
padding: 0;
counter-reset: li-counter;
}
.success ol > li{
position: relative;
margin-bottom: 10px;
padding-left: 1em;
min-height: 2em;
}
.success ol > li:before {
position: absolute;
top: 0;
left: -1.33em;
width: 1.6em;
height: 1.6em;
font-size: 1em;
line-height: 1.6;
text-align: center;
color: #fff;
border: 2px solid #ededed;
border-radius: 50%;
background-color: #29abe2;
content: counter(li-counter);
counter-increment: li-counter;
}
.industry ul
{ list-style: none; /* Remove list bullets */
display: inline-block;
margin: 0 auto;
}
.industry li {
padding-left: 0px; padding-bottom: 15px;
}

.industry li:before {
content: “√”; /* Insert content that looks like bullets */
padding-right: 6px;
color: #14355e; /* Or a color you prefer */
font-weight: bold;
}
.et-learn-more {
background: transparent!important;
border: 0!important;
margin: 0px!important;
box-shadow: 0px 0px 0px 0px #FFF!important;
}

.et-learn-more h3.heading-more
{
background: transparent!important;
}

.et-learn-more h3.heading-more {
padding: 0px 40px 0px 22px;
font-size: 14px!important;
color: #9b6d3e!important;
text-shadow: 0px 0px 0px #FFF;
text-align: right;
border:0!important
}

.et-learn-more h3.heading-more span.et_learnmore_arrow {
color: #9b6d3e!important;
border-left: 0!important;
box-shadow: 0px 0px 0px 0px #E7E7E7!important;
}
.et-learn-more .learn-more-content {
padding: 30px 0px!important;
visibility: hidden;
border: 0px solid rgb(231, 231, 231);
color: #444!important;
}
.et_pb_blurb h4 {
padding-bottom: 5px;
padding-top: 10px;
}
.entry-content tr td{
padding: 6px 8px;
border-top: 0;
}

.entry-content table {
width: 100%;
text-align: left;
margin: 0px 0px 15px;
border: 0;
}
.et_pb_toggle_close {
padding: 10px;
background-color: transparent;
}
.et_pb_toggle { border: 0;
border-bottom: 1px solid #666;
}
.et_pb_toggle h5.et_pb_toggle_title {
font-size: 110%; color:#666!important;
}
.et_pb_toggle_title::before {
color: #666;
}
#main-footer {
border-top: 2px solid #1b143f;
}

#main-footer .et_pb_widget a {
color: #fff;
}
@media only screen and (min-width : 981px) {
.et_pb_gutters3 .et_pb_column_1_3 .et_pb_widget
{
margin-bottom: 0px!important;
}
.sailing_home_big img {
width: 100%;
height: 100%!important;
}
}
@media only screen and (max-width : 980px) {
#logo { margin-top: 0px;
max-height: 100%;
}
.sailing_home_big {
display: none;
}

}

@media only screen and (max-width : 767px) {

.et_pb_slide_description {
width: auto;
margin: auto;
padding: 16% 1% 1%!important;
}
.et_pb_slide_description h1{
font-size:24px;
}
.et_pb_fullwidth_slider_0.et_pb_slider .et_pb_button
{
font-size: 14px!important;
margin-bottom: 1em;
}
}
@media only screen and (max-width : 540px) {
.et_header_style_left #et-top-navigation {
padding-left: 160px !important;
}
#bigcalendar1 .general_table {
border-collapse: inherit !important;
background: url(‘http://testtwo.webadox.com/wp-content/uploads/2016/02/bigflag3-1-e1456195875453.png’) center no-repeat!important;
}
.brigintine h1 {
font-size: 110%;
font-weight: 700;
color: #fff;
}
.brigintine h1 span {

font-weight: 400;
color: #fff;
}
}
.tribe-this-week-widget-horizontal .entry-title a {
color: #333;
font-size: 14px;
line-height: .5em!important;
}

[Christopher Frisco]

The old server was godaddy, the new server is fatcow.

[Cliff]

Hi Christopher. Your child theme’s CSS code isn’t going to throw any errors or cause your site to be inaccessible.

However, its functions.php file or even the parent Divi theme (if it’s been modified accidentally) might cause the issue.

I’d suggest following our recommended troubleshooting steps:

Could you please make sure all your Modern Tribe plugins (and WordPress core and Divi) are at their latest versions?

• Downloads / Version Numbers
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to TwentySixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any PHP errors you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

Then, please share your System Information (while in Testing for Conflicts mode).

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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