Picture mode not displaying correctly

[lptraining]

I am just setting up and testing my site. I therefore have a site with a few events but just one with a picture. In this case the picture view does not display correctly unless you refresh the screen. This is in Chrome.

http://www.launchpadtraining.co.uk/events/

[Jeremy]

Hi,

Thanks for reaching out to us! I’d be happy to help you 🙂

I visited your website but couldn’t notice your problem. I used Chrome, and I could see the picture view displayed properly — I could see your event with a picture without having to refresh the page. Does the picture appear if you wait a bit longer? Do you have the same problem with another browser such as Safari if you’re using a Mac?

Also, could you share your System Information with me?

Cheers,
Jeremy

[lptraining]

Hi

I’ve attached a before and after refresh screen shot. You’ll see the error.

[lptraining]

HOME URL
http://www.launchpadtraining.co.uk
SITE URL
http://www.launchpadtraining.co.uk
SITE LANGUAGE
en_GB
CHARACTER SET
UTF-8
NAME
adrian
EMAIL
[email protected]
INSTALL KEYS
events-calendar-pro = b612################################8110
WORDPRESS VERSION
4.9.7
PERMALINK STRUCTURE
http://www.launchpadtraining.co.uk/%postname%/
PHP VERSION
5.6.34
PHP
max_execution_time = 60
memory_limit = 256M
upload_max_filesize = 128M
post_max_size = 128M
display_errors =
log_errors =
SERVER
Apache
SAPI
litespeed
PLUGINS
Akismet Anti-Spam version 4.0.8 by Automattic(https://automattic.com/wordpress-plugins/)
Contact Form 7 version 5.0.3 by Takayuki Miyoshi(https://ideasilo.wordpress.com/)
The Events Calendar PRO version 4.4.29.2 by Modern Tribe, Inc.(http://m.tri.be/20)
Flamingo version 1.8 by Takayuki Miyoshi
Jetpack by WordPress.com version 6.3.2 by Automattic(https://jetpack.com)
Limit Login Attempts Reloaded version 2.7.1 by wpchefgadget
MailChimp for WooCommerce version 2.1.9 by MailChimp(https://mailchimp.com)
MaxButtons version 7.3.1 by Max Foundry(http://maxfoundry.com)
Newsletter version 5.6.4 by Stefano Lissa & The Newsletter Team(https://www.thenewsletterplugin.com)
RARA One Click Demo Import version 1.2.0 by raratheme(https://www.raratheme.com)
WP Real Categories Management version 3.0.5 by Matthias Günter(https://matthias-web.com)
WP Real Media Library version 4.0.3 by Matthias Günter(https://matthias-web.com)
Regenerate Thumbnails version 3.0.2 by Alex Mills (Viper007Bond)(https://alex.blog/)
Registrations for The Events Calendar version 2.2 by Roundup WP(http://roundupwp.com)
SiteOrigin CSS version 1.2.3 by SiteOrigin(https://siteorigin.com)
Tabby Responsive Tabs version 1.2.3 by cubecolour(http://cubecolour.co.uk)
The Events Calendar version 4.6.20.1 by Modern Tribe, Inc.(http://m.tri.be/1x)
The Events Calendar Extension: Calendar Customizer version 1.0.0 by Modern Tribe, Inc.(http://m.tri.be/1971)
The Events Calendar Extension: Relabeler version 1.0.1 by Modern Tribe, Inc.(http://m.tri.be/1971)
NETWORK PLUGINS
–
MU PLUGINS
–
THEME
Rara Academic Pro
MULTISITE
–
SETTINGS
schema-version = 4.6.20.1
recurring_events_are_hidden = exposed
previous_ecp_versions =
Array
(
[0] => 0
)
latest_ecp_version = 4.6.20.1
last-update-message-the-events-calendar = 4.6.20.1
earliest_date = 2018-07-23 00:00:00
earliest_date_markers =
Array
(
[0] => 253
)
latest_date = 2018-08-17 23:59:59
latest_date_markers =
Array
(
[0] => 300
)
tribeEnableViews =
Array
(
[0] => list
[1] => month
[2] => day
[3] => photo
)
donate-link =
postsPerPage = 10
liveFiltersUpdate = 1
showComments =
showEventsInMainLoop =
eventsSlug = events
singleEventSlug = event
multiDayCutoff = 00:00
defaultCurrencySymbol = £
reverseCurrencyPosition =
trash-past-events =
delete-past-events =
embedGoogleMaps =
embedGoogleMapsZoom = 10
debugEvents =
tribe_events_timezone_mode = site
tribe_events_timezones_show_zone =
stylesheetOption = tribe
tribeEventsTemplate =
viewOption = photo
tribeDisableTribeBar = 1
monthEventAmount = 3
enable_month_view_cache = 1
dateWithYearFormat = jS F Y
dateWithoutYearFormat = F j
monthAndYearFormat = F Y
dateTimeSeparator = @
timeRangeSeparator = –
datepickerFormat = 3
tribeEventsBeforeHTML =
tribeEventsAfterHTML =
label_event_single = Course
label_event_single_lowercase = course
label_event_plural = Courses
label_event_plural_lowercase = courses
label_venue_single = Location
label_venue_single_lowercase = location
label_venue_plural = Locations
label_venue_plural_lowercase = locations
label_organizer_single = Organiser
label_organizer_single_lowercase = organiser
label_organizer_plural = Organisers
label_organizer_plural_lowercase = organisers
ticket-enabled-post-types =
Array
(
[0] => tribe_events
)
previous_event_tickets_versions =
Array
(
[0] => 0
)
latest_event_tickets_version = 4.7.5.1
last-update-message-event-tickets = 4.7.5.1
disable_metabox_custom_fields = show
pro-schema-version = 4.4.29.2
custom-fields =
Array
(
)
custom-fields-max-index = 2
mobile_default_view = list
hideLocationSearch =
hideRelatedEvents =
week_view_hide_weekends =
weekDayFormat = D jS
tribeEventsShortcodeBeforeHTML =
tribeEventsShortcodeAfterHTML =
WP TIMEZONE
Europe/London
WP GMT OFFSET
1
DEFAULT PHP TIMEZONE
UTC
WP DATE FORMAT
jS F Y
WP TIME FORMAT
g:i a
WEEK STARTS ON
1
COMMON LIBRARY DIR
/home/w62suh9f/public_html/wp-content/plugins/the-events-calendar/common/src/Tribe
COMMON LIBRARY VERSION
4.7.17

[Jeremy]

Thanks for the clarification, I didn’t understand in the first place 🙂

Indeed, that’s not normal. There might be a conflict somewhere. Could you try to deactivate all plugins (except for The Events Calendar ones) and try again? Then, could you switch back to the default theme (Twenty Seventeen) to see if that makes a difference? You should read our documentation about testing for conflicts before doing anything.

Please let me know what you find during the process.

Cheers,
Jeremy

[lptraining]

Deactivated all plugins and changed theme, seemed ok. Reactivated all plugins and theme and still ok – so I don’t know

[Jeremy]

Hi,

Yes that was a little bit strange but I’m glad your website is working fine now!

I’m going to close this ticket then but feel free to open a new one if the problem reoccurs or if you have further concerns.

Cheers,
Jeremy

[Author]

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