Photos View Not Working

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  • #1086362
    geekdom
    Participant

    http://geekdomsa.staging.wpengine.com/events/

    The “photos” view is not working. Please help me with this issue. You can view the issue at the provided URL. How can I get my theme to support his view?

    #1087053
    Geoff B.
    Member

    Good evening Lorenzo and welcome to the Events Calendar Support forum!

    Thank you for reaching out to us.

    We are sorry to hear about the fact that Photo view does not seem to be working for you.
    I would love to help you with this topic.

    As a first troubleshooting step, could you please provide us with your system information in a private reply ? (following the instructions found in the link)

    Other than that I am noticing that there is a Javascript error on that page (using Google Chrome’s inspector): Uncaught TypeError: Cannot read property ‘fn’ of undefined

    There is a strong chance that this error is preventing the photo view from working properly.

    Could you also please go through our testing for conflicts procedure (preferably in a staging/dev environment or local install of your WordPress website) and let us know what you find out?

    Basically the goal here is to revert back to a bare WordPress installation to see if the problem persists. It also allows us to pinpoint what the cause of the issue is.

    Let me know how that goes.

    Best regards,
    Geoff B.

    #1094067
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

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