Photo View Broken with new Update

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  • #1235996
    Michael Snyder
    Participant

    Reporting the same issue as listed in previous forum messages.

    Photo View Broken in Latest Update

    #1239392
    Hunter
    Moderator

    Hi Michael,

    Sorry to see you’re having troubles with the Photo view. Can you confirm you have the ‘Skeleton Styles’ option selected under Events > Settings > Display > Basic Template Settings? If so, please set it to ‘Tribe Events Styles’ and change your Events template setting to ‘Default Events Template’ and see if that solves the issue for you.

    Thank you and have a great rest of your day. Cheers 🙂

    #1239841
    Michael Snyder
    Participant

    Good Morning.

    I did confirm the settings below. I am currently using “Tribe Events Styles” and both Default Events Template and Default Page Template is giving me the same issue.

    This occurs when selecting “next events” see screen shot

    #1240421
    Hunter
    Moderator

    Thank you for the update. I located a bug which has recently been logged that resembles the issue, so I’ve added this forum thread to the ticket which helps expedite the process of getting a fix included in an upcoming release. I don’t have a precise date when it will be available, but please stay tuned to our Release Notes and the plugin changelogs for more information. Thanks again and let me know if you’ve got any additional questions or comments. Cheers!

    #1247032
    Michael Snyder
    Participant

    This reply is private.

    #1248129
    Hunter
    Moderator

    A fix has not been released yet, but the bug is marked at Priority Level 1 which is an indication it’s being fast-tracked. Sorry again I don’t have any specific timeframe when to expect a fix, but rest assured it should be sooner rather than later.

    Thank you again so much for your patience and let me know if you’ve got any additional questions or comments on the matter. Cheers 🙂

    #1251516
    George
    Participant

    Hello!

    I wanted to post a quick note here that we have published a new Maintenance Release today that should address some of the problems with the Photo View reported in this thread.

    You can read about the details of this release here → https://theeventscalendar.com/maintenance-release-events-calendar-4-4-4-event-tickets-4-4-4-premium-add-ons/

    I hope this update helps!

    If issues persist, open a new thread in the forums and be sure to include your site’s complete, un-edited “System Information” as per the instructions in this knowledgebase guide.

    Cheers,
    George

    #1262076
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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