Photo View Broken After Update

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  • This topic has 10 replies, 7 voices, and was last updated 9 years ago by ejimford.
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  • #1238635
    ejimford
    Participant

    Hello, all! I just did an update of Events Calendar Pro on my site and it broke the Photo layout, which is a problem since that’s our main event view. All of the . tribe-events-photo-event elements are stacking on top of each other.

    You can see this happening here:
    http://slideluck.com/events/

    You can see it even more notably on the “Past Events” page, which lists a TON more events:
    http://slideluck.com/events/?tribe_event_display=past

    Any idea what happened and what I can do to fix it? Thanks a ton!

    #1239928
    Geoff
    Member

    Hi @ejimford,

    Ack, so sorry for the trouble!

    This is indeed something I see that has been logged in our system as a bug and it was reported yesterday. While I do not have a specific timeframe for when this will be fixed, I have added this thread to the ticket and will set the thread to Pending Fix so we can keep you posted as we make progress.

    In the meantime, I would suggest rolling back to the last version to get the layout back in working order the way it was before updating.

    Thanks for reporting this and for your patience while we work on it!

    Geoff

    #1243412
    jskk123
    Participant

    Geoff, can you make sure this is on the “to-do” list? I don’t see it oh the known issues.

    #1243427
    jskk123
    Participant

    It’d be really great if you posted old versions of the plugins somewhere so it was easier to roll back. thanks.

    #1243605
    Jan Alco
    Participant

    Yes I have same issue here photo layout over lapping, since last update!!
    When you resize the window the photos falls into the right place but when first opening or going to next page it is overlapping as in first photo

    https://theartspacecollective.com/workshops

    And also the Ugly no use buttons re-appeared “EXPORT EVENTS”+ GOOGLE CALENDAR + ICAL EXPORT”

    #1243704
    Geoff
    Member

    Hi @jskk123,

    Sorry to hear you’re bumping into this issue as well. I have noted it for the team to add to the Known Issues page, though you will likely receive notifications when updates are posted to this thread now that you have added yourself to it.

    As far as older versions of the plugin, you can find those in your account by heading to My Account > Downloads. Access to older versions can depend on when your license was first activated, so let me know if you do not have it for any reason and I can find another way to get it to you.

    Jan, thanks for chiming in as well. I see you opened a thread of your own (which is great and what we encourage!) and we will see you in there shortly.

    As far as additional replies, I would strongly encourage that each person open a new thread rather than continue to jump into this one. It helps keep these conversations direct and focused on the person who originally opened the thread. 🙂

    I’ll keep this thread in Pending Fix status and we’ll follow-up when we have more information to share. Thanks for your patience in the meantime!

    Cheers,
    Geoff

    #1251515
    George
    Participant

    Hello!

    I wanted to post a quick note here that we have published a new Maintenance Release today that should address some of the problems with the Photo View reported in this thread.

    You can read about the details of this release here → https://theeventscalendar.com/maintenance-release-events-calendar-4-4-4-event-tickets-4-4-4-premium-add-ons/

    I hope this update helps!

    If issues persist, open a new thread in the forums and be sure to include your site’s complete, un-edited “System Information” as per the instructions in this knowledgebase guide.

    Cheers,
    George

    #1252338
    ejimford
    Participant

    A friendly heads up… I just started a new thread after updating the maintenance release because the photo view is STILL broken.

    I assume conversation will continue in the new thread… But I wanted to update those watching this thread.

    #1252690
    Geoff
    Member

    Thanks @ejimford! Hopefully the issue has been resolved for others, but here’s a link to that thread you mentioned for everyone else’s reference:

    Photo View STILL Broken

    Cheers,
    Geoff

    #1263026
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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