Photo View STILL Broken

[ejimford]

Hello, all! As per the thread here, I ran an update of The Events Calendar Pro, and the Photo View is STILL broken after running the maintenance update.

Here is a link to the events view…
http://slideluck.com/events/

There are two events, but they are appearing on top of each other.

This is a MAJOR issue for us right now… Is there anything I can do for a temporary fix while you work out the issue?

[Courtney]

Hi Ernest

I just loaded your site and tested it in Chrome, Firefox, Safari, and Microsoft browsers. From my end, it looks okay. I did have to do a hard refresh (ctrl/cmd reload). I tested http://slideluck.com/events/?tribe_event_display=past specifically to see more events.

Can you clear your cache locally and see if you get the same results?

Keep me posted please.

Thanks,
Courtney 🙂

[ejimford]

Yeah, I actually had to revert back to version 4.3.5 because the client was doing a big promotion. That’s where it starts working again. I’m attaching a screenshot of what it looked like when I switched over to 4.4.4 for a moment. Its the same way it looked on the previous version of the plugin release. No difference at all. 🙁

Would be happy to work with you all on this if you want me to get you access to a dev site with the newer versions installed. But the issue persists.

[Kirsten Miller]

I’m getting the same problem on https://www.kiamiller.com/events/photo/. There’s a brief flash of the proper event layout, and then it all collapses and you only see one event. I’m working through troubleshooting it now. I discovered a JS error in my theme, but fixing that didn’t change things. I have a bunch of template customizations so I’m going to try doing the turn-off-everything and so on. If I find a resolution, I’ll let you know here. ([email protected], logged in on Kia’s account.)

[Kirsten Miller]

Okay, it was definitely a theme issue in my case, so I’m working on modifying my modifications, as it were.

[Courtney]

Glad you found the conflict 🙂

Is there anything else I can help you with?

Courtney

[ejimford]

Well, shoot. @Kia, I’m glad you figured it out. Do you know what the conflict was with your theme? Maybe something similar is happening on my theme.

@Courtney… Is there a known conflict that I might be able to address? The theme I have is custom-built from basic underscores. Something I should look at to start the debug process?

Cheers!

[Courtney]

@ejimford is there a chance you can make this live on a staging site? It’d really help us to take a look at it in the broken state.

Courtney

[ejimford]

Sure thing! I just set up a staging site at:
http://dev.slideluck.com/events/

That site has the 4.4.4 version of both plugins activated. Thanks for the help!

[Courtney]

Thanks @ejimford

Just dropping a note to say that I did file the bug report on this issue. I’m waiting for news to know when this will be resolved in a maintenance release. We’ll alert you here when that happens.

Courtney

[Victor]

Hi There!

Just wanted to share with you that a new release of our plugins is out, in which this issue is no longer present.

Find out more about this release → <u>https://theeventscalendar.com/maintenance-release-for-the-week-of-27-may-2018/</u&gt;

Please update the plugins and let us know if it works for you.

Best,
Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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