Pay by check
Thanks for reaching out again here!
Unfortunately this is related to a known bug that we are currently working on.
We apologize for the inconvenience caused by this glitch and we are actively working on a solution for this.
I cannot guarantee when it will be fixed, as it’s in the development team’s hands now.
They need to assign it, code it, test it, and schedule it for release.
The good news is that you will be contacted as soon as a fix is available.
Thank you for your patience as we see this through. Please let me know if you have any other questions in the meantime.
For anyone else who comes here— I opened a separate ticket when I realized the problem was more general: https://theeventscalendar.com/support/forums/topic/available-tickets-falls-to-0-after-1-purchase/Correct Answer
Just wanted to share with you that a new release of our plugins is out, including a fix for this issue 🙂
Find out more about this release → https://theeventscalendar.com/maintenance-release-week-15-april-2018/
Please update the plugins and let us know if the fix works for your site.
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