Past events 404

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  • #1017227
    meera
    Guest

    Hello, I currently use The Events Calender and have found that the past events now have 404 error messages. How do I fix this? I don’t know is this the right forum for this question but not sure which one would be. Would be very grateful if you could help.

    Bw

    Meera

    #1017228
    meera
    Guest
    #1017330
    George
    Participant

    Hey meera,

    Since you do not have a Premium License, you should not be posting support questions here on our site – this forum itself is called “Pre-Sales Questions”, and so you shouldn’t technically post technical support questions like this here either.

    I’m not trying to be rude or make things harder for you! Those are just our policies, which apply to everyone, and so respecting them appreciated; we may not be able to reach a conclusion with your issues in this thread.

    With all that being said, however, I will try to help here – the first thing I would recommend is to go through all of the steps outlined in this Knowledgebase article on our site: https://theeventscalendar.com/knowledgebase/fixing-http-404-errors/

    If issues persist even after doing all of those steps, I would recommend replying with your “System Information” – if you’re not sure how to do that, this other KB article shows how → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    Cheers!
    George

    #1019071
    meera
    Guest

    Hi, I appreciate and realise that. I just was a bit stuck and didn’t know if there was a forum for this kind of question. I wasn’t trying to be cheeky or anything!

    Bw

    meera

    #1019560
    George
    Participant

    No worries! I appreciate your awareness of our policies – I wasn’t trying to be cheeky either, and hope that you genuinely do pursue some of the troubleshooting methods I recommended here! 😀

    I’ll close up this thread for now; we’ll see you in the free/public forums and such, and until then, best of luck with your site!

    — George

Viewing 5 posts - 1 through 5 (of 5 total)
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