Old events showing up with a headline of \"ARCHIVE\"

[Polina Privis]

Hi there,
I am having an issue that when you go to my events page Old events are poping up that I have deleted and you manually have to click on “Show only the first upcoming instance of recurring events” to see new events

Please help!

[Nico]

Hi Polina,

Thanks for reaching out to us and sorry to hear about the issues that are affecting you site. Let’s see what’s happening under the hood.

First of all, Can you please follow the steps described in our Testing for conflicts guide? This way we can see if this is a problem in our plugin or a conflict with the theme or other installed plugins. Also, it would be great if you could share your system information with me so I can check if everything looks right on that end.

Hopefully the above steps will give us more information to solve the issues, which from your description are:

…my events page Old events are poping up that I have deleted…

Can you re-check the event status in the backend? Are this events in the trash or you can’t even find them there?

…you manually have to click on “Show only the first upcoming instance of recurring events” to see new events…

Are the new events recurrent? Does selecting this option fixes the issue completely? If you have recurring events, toggling this option work as intended (I mean does it show just first instance of recurring events?

Please let me know about it,
Best,
Nico

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

Posts