Not working

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  • This topic has 7 replies, 2 voices, and was last updated 8 years ago by shooin.
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  • #1487249
    shooin
    Participant

    Jennifer,

    I purchased this and went to the custom fields and there is not any options to do this. So again to clarify what I want is on the screen for registration the user is given the option to add multiple reservations. I want them to be able to add a name for each person as well as a email address. So for example if they pick four (4) then eight (8) fields will populate and ask for each registrants name and email address. It doesnt look like I can do that with this Pro version. Please correct me if I am wrong.

    Thanks

    Jason

    ========================
    PLEASE LEAVE FOR SUPPORT
    Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/trying-to-add-custom-fields-for-registration/

    #1487963
    Jennifer
    Keymaster

    Hi Jason,

    It is actually Event Tickets Plus that allows you to sell tickets and create custom fields on them. Do you have this add-on installed and activated? If not, you will have the ability to create custom fields on events through Events Calendar Pro, but not on tickets.

    If you do have Event Tickets Plus installed and activated and are still not able to add additional fields to tickets (this article has some more info on how this feature works), then can you please share your system info with me and send me a screenshot of what you see when you click the “New ticket” button in the Tickets section of the event edit screen?

    Thanks,

    Jennifer

    #1487964
    Jennifer
    Keymaster

    This reply is private.

    #1488160
    shooin
    Participant

    Hi Jennifer,

    Please switch out the licenses for me. Thanks

    Jason


    *Jason Edwards*

    *Shoo.in Company*
    *#web #design #photo*
    *www.shoo.in – [email protected] *

    #1488731
    Jennifer
    Keymaster

    This reply is private.

    #1502983
    shooin
    Participant

    This reply is private.

    #1505065
    shooin
    Participant

    This reply is private.

    #1506022
    Jennifer
    Keymaster

    This reply is private.

    #1523047
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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