Not Importing

[Michelle Jensen]

Hey,

Trying to import however I keep getting an error.

There was an error fetching the results from your import: Unknown service message

This is the page I’m trying to import
https://www.facebook.com/pg/thesidequestbar/events/

[Victor]

Hi Michelle!

Thanks for reaching out to us.

First, I want to apologise for the delay in our response. It seems this particular post went out of radar somehow and we’ve just seen it show up in our queue.

Are you still experiencing issues with your imports?

We shipped a maintenance release (for the Week of 7 August 2017), along with some Event Aggregator server improvements and fixes that might have cleared some reported conflicts with the imports.

Please update to the latest versions of our plugins and let us know if it works for you.

Thanks,
Victor

[Nico]

Hi there Michelle,

Just wanted to share with you that a new maintenance release is out containing various improvements for Events Aggregator. Here’s a breakdown of what’s been released:

• Fix – Avoid Event Aggregator previews or scheduled imports being marked as failures.
• Fix – Fixed an issue that would sometimes render Event Aggregator options invalid even with a valid license.
• Fix – Fixed an issues where Event Aggregator scheduled imports could not run other than manually.
• Tweak – Improve Event Aggregator message regarding Facebook token expiration.
• Tweak – Support importing from URLs (Event Aggregator) where the protocol hasn’t been specified by defaulting to HTTP.
• Tweak – Added filter: tribe_aggregator_meta_source to filter the Event Aggregator import source.
• Tweak – Added filter: tribe_events_linked_post_meta_values_{$current_linked_post_meta_key} for filtering the array of values retrieved for a specific linked post meta field.

Find out more about this release → https://theeventscalendar.com/maintenance-release-week-21-august-2017/

Please update The Events Calendar to the latest version, give it a few hours and let us know how things go. If you are still having troubles be sure to report back to us including system information, a detailed description of the issue (if it has changed in anyway since the original report) and steps to reproduce if possible. We are aware some setups might still need adjustments!

Thanks for the patience while we worked on these issues,
Best,
Nico

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts