No Tickets working 4.6.1.1 Events Tickets and 4.6 Events Tickets Plus

[pasarelli]

Event Ticket 4.6.1.1 and Event Tickets Plus Version 4.6 not allowing to create tickets, fields like venue and organizer missing. Please help.

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PLEASE LEAVE FOR SUPPORT
Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/problems-with-4-6-1-1-for-events-tickets-and-events-tickets-plus/

========================
PLEASE LEAVE FOR SUPPORT
Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/problems-with-4-6-1-1-for-events-tickets-and-events-tickets-plus/

========================
PLEASE LEAVE FOR SUPPORT
Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/problems-with-4-6-1-1-for-events-tickets-and-events-tickets-plus/

[Victor]

Hi Pascal!

Thanks for reaching out to us. Let me help you with this issue.

The thread you reported to be the same issue as yours seems a bit different. You mention that your are not able to create tickets, while the other issues is for the attendee fields not being retained when updating to Event Tickets 4.6.1.

Could you please see if there are any console errors by inspecting the edit event page where you are not able to create the tickets? We have an article that explains how to do that here > https://theeventscalendar.com/knowledgebase/using-google-chrome-developer-tools/

This can be related to a theme or plugin conflict, so to narrow the problem down please go through the steps provided in the testing for conflicts guide > https://theeventscalendar.com/knowledgebase/testing-for-conflicts/ and let us know what you find in the process.

When coming back, please share with us your system information by following this guide > https://theeventscalendar.com/knowledgebase/sharing-sys-info/. We’ll see if there is anything strange that would indicate an error from there.

Please let us know about that.

Thanks,
Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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