No map in the event page

[Claudia]

Hi, i’m using the free version of The Events Calendar on a brand new website that i just started developing. I’ve never had any problems with your plugin on other sites but this time the google map dont’ show in the single event pages.
I’m using BeTheme but i tried with TwentySeventeen and there’s no difference.
I followed your instructions:
1 – “Enable Google Maps” checkbox on the backend, under Events –> Settings
2 – added an API key under Events –> Settings –> APIs.
Still no map appears in the event page, only a grey blank box.
The stranger thing is that if i try to embed the google map iframe into a page it shows correctly. Could you please help me?
Thank you!

[Courtney]

Hi there!

Thanks so much for getting in touch! I’m afraid that we’re not equipped to provide technical support for current plugin users here in our pre-sales forum. We’d be more than happy to assist you at one of the following locations:

• If you’re using one or more of our free plugins such as The Events Calendar and Event Tickets, you can request assistance on the WordPress.org support forum for the affected product.
• If you’re a current license holder for one of our premium offerings, please log in to your account and submit a post to the appropriate forum for the affected product. Please include your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/ so we can better help you.

If you can, please take the time to confirm in your post that you’ve run through our Testing for Conflicts steps prior to contacting us–this will save us a step and help us to get your issue resolved that much quicker! 🙂

Thanks again, and we’ll see you in the forums!
Courtney

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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