New purchase and Valid license key but no choice to use Facebook import

[petoneclub]

Hi, We have recently purchased Event Aggregator after having previously used Facebook Events to import from our page.
Our license key says it is valid in that area but when trying to use the importer it only allows CSV importer and asks us to Buy Aggregator again.

Is there something we’re missing here or do we need to purchase again ?

Thanks

[Hunter]

Hello,

It looks like you’ve got a valid license for Event Aggregator, so no need to purchase another one.

Can you please review our Testing for conflicts guide and reply back with your findings? Once I have that information I’ll have a better idea on how to proceed.

Thanks and have a pleasant rest of your day. Cheers!

[petoneclub]

Hi Hunter, It looks like that has fixed the issue, just changing themes and disabling everything else seemed to work fine.

Thanks

[Hunter]

Great! Just so I understand you correctly, this issue is resolved? If so, I’ll go ahead and close the thread out unless you need any more assistance. Thanks and have a great rest of your day 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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