New Events – I can see the preview but when I publish the page it doesn’t load

[David Vagni]

Hello!
I’m I proud user of events calendar pro and events ticket pro. Version: event calendar: 4.6.22.1 ; pro: 4.4.31
I was publishing new events today but I wasn’t able to do that.
After finishing the draft I saw the preview and it worked fine, but when I publish it, it loads, loads, loads and it get stuck.
I tryied to:

• copy and past the code in a normal wordpress page: it worked
• create an empty events: it gets stuck.
• Old events (already published) work fine!

Please, is there any way to solve this bug?
Thanks.

[Courtney]

Hi David

Please follow our Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/. 

You might find your plugin conflict quickly by using Plugin Detective https://wordpress.org/plugins/plugin-detective/.

We recommend conducting these tests on a staging server (https://theeventscalendar.com/knowledgebase/creating-using-wordpress-staging-site/). 

If you are unable to do so, please install the Health Check plugin so that you can effectively disable all plugins without website visitors noticing any changes. See https://make.wordpress.org/support/handbook/appendix/troubleshooting-using-the-health-check/#troubleshooting for how to do this.

Please share or reshare in your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/ as well after your tests so that we can better diagnose the issues you are having. 

Please let me know if the issue still persists after these tests.

Thanks
Courtney 🙂

[David Vagni]

Thanks a lot,
there was a conflict with some options of an installed plugin to edit/create pages. It’s solved.

[Courtney]

Thanks for the update David

I’m glad you narrowed down what wasn’t working. I’ll close out this thread for now, but do let us know if you run into future issues.

Thanks
Courtney 🙂

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