My Calendar has disappeared altogether

[Mary]

I can see The Events Calendar PRO as a plugin (I can disable, enable but NOT update). But the actual calendar has disappeared from the dashboard and also the front-end of the site. I tried to upgrade the plugin from the dashboard and also from your page (.zip file). None of these options work. HELP!

[Jennifer]

Hi Mary,

I’m sorry that you’re running into this issue with your calendar, but I’ll be happy to help you figure out what’s going on!

Did this happen initially when you tried to run an update? If so, it’s possible that something went wrong during the update and you will need to manually delete and re-upload the plugins via FTP – you can find instructions on this here. Can you give this a try and let me know if this gets your calendar back?

If not, can you send me a screenshot of what you see for these two plugins (The Events Calendar and Events Calendar Pro) in the Plugins section of your Dashboard? Can you also share your system information with me?

Thanks,

Jennifer

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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