Home › Forums › Calendar Products › Event Aggregator › Multiday events not correctly importing correctly
- This topic has 3 replies, 2 voices, and was last updated 5 years, 10 months ago by Bart.
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April 10, 2018 at 8:21 am #1502995BartParticipant
Importing a FB-event of 3 days will import the first and last day as separate events and ignore day 2. Also it should be one event covering the 3 days.
Here’s an example of an affected event: https://www.facebook.com/events/135265517293231/
April 12, 2018 at 5:46 am #1505354Jaime MarchwinskiKeymasterHi Bart,
Thanks so much for reaching out!
As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?
https://theeventscalendar.com/knowledgebase/sharing-sys-info/
Let me know if you have any other questions in the meantime!
Thanks,
Jaime
April 24, 2018 at 5:53 am #1514597BartParticipantThis reply is private.
April 24, 2018 at 6:35 am #1514633Jaime MarchwinskiKeymasterHi Bart,
Thanks for getting that information to me!
Facebook recently announced a range of changes (https://newsroom.fb.com/news/2018/04/restricting-data-access/) to their APIs (the protocols we use to ‘speak’ to their servers and retrieve event information) which are having an affect on a number of our users.
We are currently figuring things out as they continue to evolve with the Facebook Privacy Policy. For now, the best places to check in on the status of our plugin’s access to Facebook are https://theeventscalendar.com/knowledgebase/ea-fb-privacy-policy/ and https://theeventscalendar.com/event-aggregator-status/.
If your scheduled imports are still working, then you would need an Event Aggregator license to continue to keep those scheduled imports.
Are you imports still working for this feed?
Let me know!
Thanks,
Jaime
May 16, 2018 at 9:35 am #1531817Support DroidKeymasterHey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
The Events Calendar Support Team -
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