Month View Changed to Dots & Giant Images Now in List View

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Viewing 7 posts - 1 through 7 (of 7 total)
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  • #961152
    Elizabeth Chepell
    Participant

    Hi there,

    I am having the same issue as another has described in the forum where a dots are now appearing in the month view. They are not clickable…

    http://365barrington.com/events/month/

    Also, it used to be that, in the “list” view, thumbnail sized versions of uploaded images appeared. Now, they’re appearing full width…

    http://365barrington.com/events/list/

    This has just recently changed – after an Events Calendar Pro update, I believe. Is there a way to change back to how it appeared before?

    Or is there an older version I should replace upgrade with?

    Please let me know and thank you.

    Liz

    https://theeventscalendar.com/support/forums/topic/month-view-event-title-not-displaying/

    #961230
    Jami
    Blocked

    Hey there Liz,

    Thanks for getting in touch with us about this. I suspect we have a conflict happening somewhere with your events not being clickable in your calendar view.

    I’d like to try to run through some preliminary checks to see if we can narrow down the root cause. If you could go ahead and first switch to a default WordPress theme like Twenty Thirteen and then disable all plugins except Tribe Events plugins. Then check if you’re able to click on your events.

    As for using a previous version, you can definitely give that a try although that may not be a long term solution to determine what conflict is causing that problem. The last version should be available in your account download page (click the down arrow for the previous versions available to you).

    I look forward to hearing back from you.

    Kind Regards,
    Jami

    #962141
    Elizabeth Chepell
    Participant

    Hi Jami,

    Thank you for your reply! I would love your help. Would you let me know when you will be free to help? I want to be sure you’re available before I disable plugins and change the theme.

    Thanks again,
    Liz

    #962219
    Jami
    Blocked

    Hi Liz,

    It’s good to hear back from you. Unfortunately we don’t have live support at the moment but you should be able to go through the steps whenever you have a moment to do them.

    You’ll just want to go through the three steps outlined below:

    https://theeventscalendar.com/knowledgebase/testing-for-conflicts/#dl_test-for-conflict

    Let me know how it goes.

    Kind Regards,
    Jami

     

    #964310
    Barry
    Member

    How did you get on, Liz?

    #964538
    Elizabeth Chepell
    Participant

    Thank you for following up, Barry. I changed the theme and disabled all plugins. When I re-enabled everything again, the calendar was appearing correctly. Except in the sidebar widget display where the calendar showed only dots for events and they did not click through to the individual event pages. Do you have a recommended solution for this? Please let me know and thank you!

    #964591
    Barry
    Member

    Hi!

    Can you point me to a URL where I can see the widget (perhaps I missed it – but I couldn’t locate it when I visited your site)?

    Could you also let me know how the widget is configured – ie, have you applied any filters/how many events is it set to display?

    Thanks!

Viewing 7 posts - 1 through 7 (of 7 total)
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