Home › Forums › Calendar Products › Events Calendar PRO › Mobile Event Links Not Clickable
- This topic has 7 replies, 2 voices, and was last updated 8 years, 7 months ago by
Kynan Chambers.
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AuthorPosts
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August 25, 2017 at 1:36 pm #1340514
Kynan Chambers
ParticipantBootstrap Datepicker not working in mobile. I’ve deactivated other possible javascript… still nothing. Any help would be greatly appreciated.
August 25, 2017 at 8:22 pm #1340597Cliff
MemberHi, Kynan.
Could you please describe exactly which datepicker(s) you’re having this trouble and which device(s) you’ve tested with so we can try to reproduce the issue?
August 28, 2017 at 9:18 am #1341213Kynan Chambers
ParticipantHello Cliff, did you look at it at all? If you viewed it in any browser at mobile size, you would see that none of the dates are clickable once you get into the mobile breakpoint (<768px). The URL was posted with the creation of this thread, right?
August 28, 2017 at 9:08 pm #1341574Cliff
MemberThis reply is private.
August 29, 2017 at 10:14 am #1341896Kynan Chambers
ParticipantThe url is: http://www.ggphysicaltherapy.com/events/
If you view the calendar in mobile, you cannot click any of the dates to bring up the events associated with the day.
August 29, 2017 at 8:44 pm #1342149Cliff
MemberGotcha. Thanks.
This isn’t currently a known issue so I’d suggest following these recommended troubleshooting steps for your own site:
There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?
- Downloads / Version Numbers
- License Keys
- TEC Automatic Updates
- or TEC Manual Updates
- WordPress core updates
Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.
If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.
Of course, we always recommend restorable database and file backups before modifying anything on your site.
If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket (such as visiting your site’s home page, events page, single-event pages, and anything else you can think to do).
Then, please share your System Information (while in Testing for Conflicts Mode) in a Private Reply. That will give me a lot of extra information to help troubleshoot this.
You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)
Let us know what you find out.
Thanks.
September 20, 2017 at 9:37 am #1352039Support Droid
KeymasterHey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
The Events Calendar Support Team -
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