List View Not Working

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  • March 31, 2016 at 5:31 pm #1096729
    Kyle
    Participant

    Photo and Month view load fine, but List view loads no events and no footer. This means “Recurring Event (See all)” also does not work.

    I reinstalled all the plugin files and the issue persists.

    To view: http://newreflection.wpengine.com/events/
    Username: demo
    PW: e7xdPUkBokp3sd

    March 31, 2016 at 6:43 pm #1096751
    George
    Participant

    Hi there,

    We cannot use

    Sorry to hear about this!

    1. Can you share your system information with us? Here’s how: https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    2. If you activate a default theme on your site, like the Twenty Sixteen theme, and then deactivate ALL plugins on your site except for ONLY The Events Calendar and Events Calendar Pro, does the behavior of these issues change at all?

    Thank you!
    George

    March 31, 2016 at 6:53 pm #1096755
    Kyle
    Participant

    This reply is private.

    • This reply was modified 10 years, 1 month ago by Kyle.
    April 1, 2016 at 2:38 pm #1097247
    George
    Participant

    Thank you for posting this!

    Since your plugin versions are up-to-date, your issues sound like a theme and/or plugin code conflict issues.

    To help investigate this, I would recommend doing all of the steps here → https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

    After EACH STEP check out the issues you reported and see if there is any change in behavior.

    Cheers!
    George

    April 11, 2016 at 4:57 pm #1101085
    Kyle
    Participant

    Hi George,

    It seems to be a theme conflict. When I switched themes to Twenty Fifteen, the list view appeared. Plugins had no effect.

    The theme I am using is a child theme for Divi, version: 2.5.8. I switched from the Divi child theme to just Divi, and the list view didn’t work.

    What’s the next step?

    April 11, 2016 at 5:29 pm #1101102
    George
    Participant

    Thank you for reporting this, @Kyle!

    Those tests do seem to reveal a theme conflict here. Unfortunately the best step from here is to contact the Divi theme authors and see if they can help troubleshoot their theme’s conflict-causing code.

    Thank you,
    George

    April 26, 2016 at 9:35 am #1107202
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

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