License Key Not working

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  • #1210566
    Hiro
    Participant

    I got the following message when I added in my license key: There is a new version of Event Aggregator available but your license key is invalid. View what’s new with version 1.0. Visit the Events Calendar website to check your licenses.

    However, I went into my site and I do not have any other Modern Tribe in this website (njheartland.org).

    Please help! I would like to use the full version of event calendar.

    Thank you

    #1210583
    Nico
    Member

    Hi there Hiro,

    Thanks for getting in touch with us!

    From what you describe it seems you are placing your Events Calendar PRO license in the Event Aggregator license input. These are different products!

    Please go over the New User Primer: The Events Calendar and Events Calendar PRO. This will help you out setting up the plugins correctly!

    Let me know if you still need help,
    Best,
    Nico

    #1210604
    Hiro
    Participant

    Ok I see. I think I didn’t have it properly installed. It is working now but I noticed that it now says:

    “Valid Key! Expires on 2017-12-26”

    Does this mean the full version will not work after 2017-12-26?

    Thank you

    #1210931
    Nico
    Member

    Thanks for following up! Glad to see it’s working now ๐Ÿ™‚

    Does this mean the full version will not work after 2017-12-26?

    Not exactly! License keys are valid for one year, after this time you’ll have the opportunity to renew the license (with a 30% discount of the current price). If you choose not to renew it, then you won’t get access to further product updates and you won’t have access to our support forums, but the product will continue to work on your site!

    Please let me know if this answers your question,
    Best,
    Nico

    #1211013
    Hiro
    Participant

    Thank you!

    #1211142
    Nico
    Member

    You are welcome Hiro ๐Ÿ™‚

    Iโ€™ll go ahead and close out this thread, but if you need help with anything else please donโ€™t hesitate to create a new one and we will be happy to assist you.

    Best,
    Nico

Viewing 6 posts - 1 through 6 (of 6 total)
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