License Key is not saving

[serpcom]

I’ve entered my license key on 3 different occasions today but every time I log-in to the site, I have a prompt that ical import has an update ready, however we need to enter our license key. This is now the third time doing this today alone and each time it tells me it’s verified…screen shot attached of it verified. Are you guys having issues with this product license??

Please advise. Thank You.

[Hunter]

Hi Jonathan,

Sorry to hear about the license key troubles and thank you for reaching out. Can you please test to see if the issue occurs after reviewing our Testing for conflicts guide? Can you also send over your System Information as a private reply?

I did a quick check but didn’t see anything resembling what you’ve described, so respond back with the info requested and we’ll take it from there. Thanks again and have a good evening. Cheers!

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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