license key is invalid error

Home Forums Calendar Products Events Calendar PRO license key is invalid error

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  • #1228789
    marinanatolia
    Participant

    Just bought the event calendar pro. Went to install the license key and got the following error. There is a new version of Event Aggregator available but your license key is invalid. View what’s new with version 1.0. Visit the Events Calendar website to check your licenses.

    I use the event calendar on word-press template and i need the Recurring Events options.

    I’m sharing an image (without the license key)
    ========================
    PLEASE LEAVE FOR SUPPORT
    Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/expired-code/

    #1229575
    Hunter
    Moderator

    Hello!

    First off, thank you for your purchase and welcome to our premium plugin support forums! Event Aggregator is a separate plugin (which you do not have a license for) from Events Calendar PRO (which you do have a license for).

    Make sure you have correctly entered the license for Events Calendar PRO under Events > Settings > Licenses to enable to recurring events feature. There is no need to input a license key into the Event Aggregator field found under Events > Settings > Licenses if you do not have/need an Event Aggregator license.

    Please let me know if this helps answer your question. Thanks again and have a great rest of your day 🙂

    #1232804
    marinanatolia
    Participant

    Hello

    I get what you are saying.

    I went to Events → Settings, selected the Licenses tab but there was no License Key field for The Events Calendar PRO. There was only the one for the Event Aggregator that is why I was getting the error message so reinstalled the plug in and it worked!

    Thank you
    Marina.

    #1233126
    Hunter
    Moderator

    Thank you for letting me know the issue has been resolved and please feel free to create a new thread if you have any more questions or comments. Take care!

    #1251549
    George
    Participant

    Hello!

    I wanted to post a quick note here that we have published a new Maintenance Release today that should address some of the problems reported in this thread.

    You can read about the details of this release here → https://theeventscalendar.com/maintenance-release-events-calendar-4-4-4-event-tickets-4-4-4-premium-add-ons/

    I hope this update helps!

    If issues persist, open a new thread in the forums and be sure to include your site’s complete, un-edited “System Information” as per the instructions in this knowledgebase guide.

    Cheers,
    George

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