Issue with Plugin Conflict

[Rich]

I purchased both the upgrade for Events Calendar and Events Ticket Plus. I am getting a plugin conflict when I install Woocommerce so I am not able to take registrations nor can I process payments for registrations. You can see here:
http://slogicdev.com/bethtikvah/event/summer-israel-trip-with-rabbi-nico/

You can’t select a registration number. If I deactivate Woocommerce registration works but I can’t set up ticket purchase. Is there another plugin for ecommerce besides woocommerce we can use?

[Cliff]

Hi, Rich.

We have many customers using WooCommerce with Event Tickets Plus.

I visited your link but saw WooCommerce tickets weren’t available so I couldn’t see the error for myself.

I’d suggest following these recommended troubleshooting steps for your own site:

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core and WooCommerce) are at their latest versions?

• Downloads / Version Numbers
• License Keys
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Sixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins and the WooCommerce core plugin) and see if that helps narrow down the cause of this.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any debug messages you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

Then, please share your System Information (while in Testing for Conflicts Mode). That will give me a lot of extra information to help diagnose the problem.

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out. If you share an annotated screenshot or video screen capture, it might help communicate what you’re seeing and what exactly the issue is.

Thanks.

[Rich]

http://slogicdev.com/bethtikvah/event/summer-israel-trip-with-rabbi-nico/
I have the most updated WooCommerce and WordPress installs on this site. When I click the plus sign for registration on left, it just says NaN

[Cliff]

Rich, please provide a screenshot of the ticket edit form for this event’s ticket.

[Rich]

Ok. So good news is that the ticketing now works and connects with Woocommerce. The bad news is that the regular registration doesn’t work. Just being able to sign up for an event with no payment.. See attached screenshots for settings

The payment here works now
http://slogicdev.com/bethtikvah/event/summer-israel-trip-with-rabbi-nico/

[Rich]

http://slogicdev.com/bethtikvah/event/mens-club-texas-hold-em-tournament/
Here is an example of new event with just standard registration for no money.

[Cliff]

What changed to get WooCommerce tickets to work now? What did you modify to the ticket or your site settings (e.g. active theme or plugins) so that your WooCommerce tickets work now?

If there’s a bug, we want to know how to reproduce it so we can try to replicate it and fix it.

[Rich]

For tickets, I just didn’t add the price and quantity. Kind of stupid there. The issue is a plugin conflict with the RSVP for only the grey boxes. IF you go here:
http://slogicdev.com/bethtikvah/event/mens-club-texas-hold-em-tournament/

You can ENTER in a number and then click RSVP and it works fine.. If you try to click the + or – sign, it goes to NaN

[Cliff]

Gotcha.

You claim “a plugin conflict” regarding the +/-, but did you isolate which plugin(s) or maybe your theme? (Please see my initial reply to this thread for full how-to steps.)

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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