Issue with nearby search

[Jan]

In front sorry for my bad englsih 🙂
Nearby search doesnt find any Events.
I try it with the postcode and the city.
Must i do some special after install the pro version that the nearby search works?

[Hunter]

Hey Jan,

Welcome to the forums!

Can you please provide a link to your main events page? Also, I noticed you deactivated all other plugins, but have you tried reverting back to the default WP theme?

Please read through our Testing for conflicts article. More than likely, you’re experiencing a theme and/or plugin conflict. This article will help track down the culprit and hopefully get you started in the right direction.

Please keep me informed on the status of your issue. Thank you for choosing PRO and again, welcome to the forums!

[Jan]

This reply is private.

[Hunter]

Jan,

Sorry to hear you’re still having troubles. When attempting to access the link provided, I experienced extremely slow load times. This is a big red flag for potential conflicts.

With that said, would you mind sharing your System Information with me as a private reply?

Thanks for keeping me informed on the status of your issue and have a good week!

[Jan]

This reply is private.

[Hunter]

Hello Jan,

Thank you for sharing your System Information with me. After taking a look, I didn’t see anything out of the ordinary. Also, I followed the link provided and attempted to locate the events page, but was unable to. Please provide a direct link to your events page on the new site.

I’m still unsure as to why the search functionality isn’t working for you as we have no bugs logged with similarities to the issue you’re experiencing. Would you mind reading through our Themer’s Guide article?

This may help narrow down the issue in play and hopefully get you started in the right direction. Let me know if this helps and we can go from there.

Have a good day!

[Jan]

This reply is private.

[Hunter]

Welcome back Jan,

After checking your site again, it appears you’re experiencing 404 errors. Please read through this article and see if it helps resolve your issue.

Thanks for the patience while we work through this. Have a good one!

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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