Issue reg. backend with other users than my own

[Thomas]

Hi there,

I have an issue reg. the backend with other users than my own (Super admin).

If they try to add a new event, they don’t see the calendar if they click on the date, they cannot select a place and they cannot select an organizer.

I have changed the user roles of the affected user, cleared cache and tried in Firefox and Chrome. Same result.

[Victor]

Hi Thomas!

Thanks for reaching out to us! 🙂

I’m sorry about this issue.

This could be related to a plugin or theme conflict, so could you please go through the complete steps in this guide > https://theeventscalendar.com/knowledgebase/testing-for-conflicts/ and let me know what you can find in the process?

What user roles are you having the issue with?

Also, when coming back, Could you please share with us your system info by following this guide > https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Let me know how that goes.

Thanks,
Victor

[Thomas]

Hi Victor,

I got it, it was the plugin WP booking calendar – multiuser, which we use to book appartments on our page.

If I add the Editor-user of the Event Calendar to this plugin, everything is fine again.

Thanks
Thomas

[Victor]

Right on! I’m so glad to hear everything is working smoothly and I appreciate you following up to let us know.

I’ll go ahead and close this thread but please feel free to open a new one if any other questions pop up and we’d be happy to help.

Good luck with your project!
Victor

[Author]

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