is this a full box office system?

[Anthony]

Hi before i purchase this system is there anyway to get a demo of the backend? I want to make sure i can do everything i need.

1. We sell half hour timeslots for our event. 7p, 7:30p, 8p, 8:30p etc and we have limited tickets available for each time slot.
2. We need to be able to move people from one time slot to another to accommodate rain dates, or just customers wanting to change their time.
3. We need to be able to sell tickets at the door as well that shares the same available inventory. is there a POS interface or is it compatible with Woocommerce POS?
4. Do we have the ability to choose where ticket types are displayed? for example we charge one price for online tickets but charge more for the same ticket at the door. we also have a VIP option that we only sell at the door.

[Jennifer]

Hi Anthony,

Thanks for checking out our plugins!

1. We sell half hour timeslots for our event. 7p, 7:30p, 8p, 8:30p etc and we have limited tickets available for each time slot.

-You could either create separate events for each timeslot and add the tickets to each one or create one event with a ticket for each time slot. Either way, you can set a cap on the quantity available tickets for each individual ticket.

2. We need to be able to move people from one time slot to another to accommodate rain dates, or just customers wanting to change their time.

-With Event Tickets and Event Tickets Plus, you can easily move attendees from one event to another or from one ticket to another on the same event. This article has some more details on how that works.

3. We need to be able to sell tickets at the door as well that shares the same available inventory. is there a POS interface or is it compatible with Woocommerce POS?

-There is not a specific POS interface that comes with Event Tickets Plus. Tickets are essentially WooCommerce simple products, so you may be able to integrate with WooCommerce POS. You would really need to test it out though to be sure it works the way you want. Another option would be to create the WooCommerce order manually for each sale at the ticket window by going to WooCommerce > Orders > Add Order. You can select whichever tickets you want to sell and set the quantity. If you then want to print the tickets to give to the customer, you could try out this extension, which lets you download/print a PDF copy of the ticket.

4. Do we have the ability to choose where ticket types are displayed? for example we charge one price for online tickets but charge more for the same ticket at the door. we also have a VIP option that we only sell at the door.

-There is not an out of the box way to selectively hide tickets from the front end of the site, but you could potentially do this with a customization.

I would also recommend taking a look at the following articles, which review some of the functionality and settings that come with Event Tickets and Event Tickets Plus:

New User Primer: Event Tickets and Event Tickets Plus

Settings Overview: Event Tickets and Event Tickets Plus

Managing Your Orders and Attendees

We don’t have a demo of the backend, but we do offer full refunds within 30 days of purchase, so feel free to test out our premium plugins! Please let me know if you have any other questions.

Thanks,

Jennifer

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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