Is there a way to view the calendar by category?
Our Filter Bar plugin adds an interface with many options for filtering the events. One of those options is to view by category. You can read more about the plugin here: https://theeventscalendar.com/product/wordpress-events-filterbar/
Please let us know if you have any other questions.
Dear Sales Department at Events Calendar Pro
We recently purchased:
Events Calendar Pro, Lic # 19fdbc9e855008c0712c588b8eae3eea738534e3
Community Events Lic # c9d6a4e1595ba68e2e3220e6b5a4e31bcb83e1fb
Both of those purchases were $149.00 (totaling $298.00)
As your site titled your Events Calendar Pro software “business,” we obviously thought we had to purchase that version. Your website did not make it clear that we did not have to purchase the Pro version. Additionally, we were surprised and frustrated to now find out that we need to purchase an additional plug-in to be able to search under categories. That was not mentioned on your site.
BOTH TIMES WE ONLY NEEDED TO PURCHASE AS “INDIVIDUALS” as we are only using on ONE SITE (kfoiradio.org ). Attached is your statement on your website that verifies we overpaid by 120.00
• The information / description of the difference between business vs individual licenses seemed clear however, turns out it was not. Only on another hard to find layer did this become apparent.
• We are frustrated with needing one plug in after the other. We started with events calendar, but needed the front end load, purchased the community events but wanted the week view. Then purchased the PRO version but that didn’t have a SEARCH by category pull down.
• Information that really lays out the workings and NON- workings of each plugin SHOULD BE much more clear and visible when purchasing these tools!
We would like you to GIVE US the FILTER BAR plugin instead of a refund and maybe one EXTRA year of support on everything?
Does that sound like a fair resolution?
Otherwise, we’d like a refund on the Pro version and we’ll make Community Events work somehow.
530 356 7343
I understand your frustration in figuring out which plugins and licenses you need for your circumstances. Fortunately, we offer a 30 day refund window for all products. https://theeventscalendar.com/knowledgebase/refund-policy/
You can request a full refund for the two licenses you purchased, and then purchase the personal licenses if that is what is needed. Also check out our product bundles for discounts when purchasing multiple plugins.
We are happy to answer any questions you may have to help figure out what you need before purchasing on our pre-sales support forum
If you wouldn’t mind, could you share with us what you found confusing about the license descriptions? Perhaps we could make it clearer for future customers. The key delineation is the number of sites the plugin will be used on.
Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
The Events Calendar Support Team
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