Home › Forums › Calendar Products › Events Calendar PRO › Incorrect Recurring Event Dates Displayed
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December 20, 2016 at 8:08 am #1208195
Brooks
ParticipantHello,
I’m having a problem with the dates displayed on a recurring event. The first occurrence date, Dec. 10, 2016, is displayed on subsequent occurrences of the event.http://www.frostscience.org/event/citizen-science-workday-3/2016-12-10/
Your help with this issue will be greatly appreciated
Tony Puig
December 20, 2016 at 9:32 pm #1208708Hunter
ModeratorHello Tony 🙂
Thank you for your purchase and welcome! Sorry to hear you’ve run into complications. Before we proceed, I’ll need you to review our Testing for conflicts guide and reply back with what you find out. Please include your System Information as a private reply. Thanks and have a great Wednesday!
December 21, 2016 at 4:09 am #1208784Brooks
ParticipantThis reply is private.
December 21, 2016 at 7:59 pm #1209274Hunter
ModeratorHey Tony,
Thank you for sending over the System Information. As previously requested, you’ll need to review the Testing for conflicts guide and let me know what you find out. This is a required step to continue receiving support and is recommended you do so prior to creating threads.
I know we have a logged resembling what you’ve described, but having all this worked out before the developers look at the forum threads relating to the bug report for more information will help expedite the process of getting a fix included in an upcoming release. Thanks again and take care.
January 12, 2017 at 8:35 am #1217435Support Droid
KeymasterHey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
The Events Calendar Support TeamApril 20, 2017 at 6:42 am #1272109Nico
MemberHey Toni,
Just wanted to share with you that maintenance release 4.4.6 of our plugins is out, including a fix for a bug report linked to this thread.
Find out more about the release → https://theeventscalendar.com/maintenance-release-events-calendar-pro-4-4-6-event-tickets-4-4-6-premium-add-ons/
I’m not sure it will fix your issue as the bug report was for multi-day all-day recurring events, and I’m not sure this is the case you describe. Anyway please update the plugins and let us know if the fix works for your site,
Best,
NicoMay 12, 2017 at 9:35 am #1283073Support Droid
KeymasterHey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
The Events Calendar Support Team -
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