Incorrect Recurring Event Dates Displayed

Home Forums Calendar Products Events Calendar PRO Incorrect Recurring Event Dates Displayed

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #1208195
    Brooks
    Participant

    Hello,
    I’m having a problem with the dates displayed on a recurring event. The first occurrence date, Dec. 10, 2016, is displayed on subsequent occurrences of the event.

    http://www.frostscience.org/event/citizen-science-workday-3/2016-12-10/

    Your help with this issue will be greatly appreciated

    Tony Puig

    #1208708
    Hunter
    Moderator

    Hello Tony 🙂

    Thank you for your purchase and welcome! Sorry to hear you’ve run into complications. Before we proceed, I’ll need you to review our Testing for conflicts guide and reply back with what you find out. Please include your System Information as a private reply. Thanks and have a great Wednesday!

    #1208784
    Brooks
    Participant

    This reply is private.

    #1209274
    Hunter
    Moderator

    Hey Tony,

    Thank you for sending over the System Information. As previously requested, you’ll need to review the Testing for conflicts guide and let me know what you find out. This is a required step to continue receiving support and is recommended you do so prior to creating threads.

    I know we have a logged resembling what you’ve described, but having all this worked out before the developers look at the forum threads relating to the bug report for more information will help expedite the process of getting a fix included in an upcoming release. Thanks again and take care.

    #1217435
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

    #1272109
    Nico
    Member

    Hey Toni,

    Just wanted to share with you that maintenance release 4.4.6 of our plugins is out, including a fix for a bug report linked to this thread.

    Find out more about the release → https://theeventscalendar.com/maintenance-release-events-calendar-pro-4-4-6-event-tickets-4-4-6-premium-add-ons/

    I’m not sure it will fix your issue as the bug report was for multi-day all-day recurring events, and I’m not sure this is the case you describe. Anyway please update the plugins and let us know if the fix works for your site,
    Best,
    Nico

    #1283073
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 7 posts - 1 through 7 (of 7 total)
  • The topic ‘Incorrect Recurring Event Dates Displayed’ is closed to new replies.