Imports Failing

[cybersprout]

Hello! The importer was working well but things got super bogged down from a backlog of cron jobs. I attempted to fix it with EasyCron but ended up just going the path of manual imports. However, now none of the manual imports are working. I keep getting this error: https://cl.ly/0P3x3F2v2u2F

Any suggestions? Thanks for your time!

[Shelby]

Hi Rachel,

Thanks for reaching out, and I’m happy to help out here. 🙂

This is actually linked to a set of larger issues we’re running into with Event Aggregator. I’m going to go ahead and associate your thread with the bug ticket in our system so that you’ll receive updates as we work toward resolving this. We’re focusing a lot of resources on EA right now and it’s one of our top priorities, so we appreciate your patience in this matter.

Hang in there & let me know if I can do anything to help in the meantime!

Thanks,

Shelby 🙂

[cybersprout]

Shelby,

Thanks for the update! I do have a question for the meantime. If I manually download the ics file from the sources I’m importing from, with those events match up with auto imported ones? I just don’t want to manually import the events and then have two of all of those events.

[Barry]

Hi Rachel,

Do you mean, if you grab the ICS file and enter the events manually? If so, I think you’d end up with some duplication once the Event Aggregator issues are resolved and you begin importing from that same source.

The reason is that a unique ID is stored for each imported event and that is the value Event Aggregator looks for when determining if an event has already been imported or not. If you enter events manually, though, this will be absent.

I hope that clarifies things and thanks for your continued patience while we look into the Event Aggregator issues 🙂

[Nico]

Hi there,

Just wanted to share with you that a new maintenance release is out containing various improvements for Events Aggregator. Here’s a breakdown of what’s been released:

• Fix – Avoid Event Aggregator previews or scheduled imports being marked as failures.
• Fix – Fixed an issue that would sometimes render Event Aggregator options invalid even with a valid license.
• Fix – Fixed an issues where Event Aggregator scheduled imports could not run other than manually.
• Tweak – Improve Event Aggregator message regarding Facebook token expiration.
• Tweak – Support importing from URLs (Event Aggregator) where the protocol hasn’t been specified by defaulting to HTTP.
• Tweak – Added filter: tribe_aggregator_meta_source to filter the Event Aggregator import source.
• Tweak – Added filter: tribe_events_linked_post_meta_values_{$current_linked_post_meta_key} for filtering the array of values retrieved for a specific linked post meta field.

Find out more about this release → https://theeventscalendar.com/maintenance-release-week-21-august-2017/

Please update The Events Calendar to the latest version, give it a few hours and let us know how things go. If you are still having troubles be sure to report back to us including system information, a detailed description of the issue (if it has changed in anyway since the original report) and steps to reproduce if possible. We are aware some setups might still need adjustments!

Thanks for the patience while we worked on these issues,
Best,
Nico

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts