Imported iCal event time off by 1 hour, but only on certain days!

[Nicholas]

All events up to August 13th are off by 1 hour. For example, all 4PM-5PM meetings show up as “5PM to 6PM”

All events after August 13th are correct. A 4-5pm meeting shows up as “4PM to 5PM”.

Latest WordPress, latest Events Calendar, Events Calendar Pro, and iCal importer. Paid through 2017.

Timezone is set in WordPress. “CDT”/Chicago time zone is used site-wide. All the calendar entries say Central Time / CDT.

It doesn’t matter if I set the correct time on entries up to August 13th. As soon as the iCal sync kicks in, all the times are reset back to +1 hour – and gain, only the entries before August 13th.

[Hunter]

Hey Nicholas,

Sorry to hear about the time discrepancies. Can you try setting your WordPress timezone settings to ‘UTC-5’ rather than ‘CDT/Chicago’ and see if the issue still occurs? Please review and test as recommended in our Testing for conflicts guide just to make sure we rule out a theme and/or plugin conflict. Please include your System Information as a private reply for good measure.

Thank for using our iCal Importer and PRO for your events calendar needs and have a great upcoming weekend.
Cheers!

[Nicholas]

This reply is private.

[Hunter]

Welcome back,

Thank you for being so thorough in your testing and communication 🙂

Would you mind sharing the iCal URL you’re having troubles with and I’ll test to see if I can replicate the issue? You can send it over as a private reply if you’d like. Thanks again and have a great rest of your Sunday!

[Nicholas]

This reply is private.

[Hunter]

Hi and welcome back,

I grabbed the iCal URL provided and imported the two test events you created. Prior to importing, I updated my WordPress timezone setting to ‘Chicago’. The events were imported successfully with the correct times (see screenshot below), so I’m at a bit of a loss as to why they’re not importing correctly for you.

Are you able to set up a test environment on your local machine to test the issue more in-depth? I hate to ask this, but seeing I’m unable to reproduce the problem, it doesn’t appear to be a legitimate bug in our code. Let me know if that’s an option and we’ll go from there. Have a great rest of your Monday.

Cheers!

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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