I want a Refund because the plugin does not do what I need

[stone house]

I hired someone to connect our Facebook Events feed to our Entertainment page on our website. I was told I would need to purchase The Events Calendar Pro plugin first for him to do this. I bought it, but then started looking through your website and noticed that you don’t even support this feature anymore. Connecting our Facebook Events was the only reason I hired someone, and the only reason I purchased this plugin.

Please cancel my subscription with a full refund. Thank you!

~ Nikila Badua

Nikila Badua | Marketing + Design Manager | The Stone House
[email protected] | http://www.stonehouse.io
808-388-6824

[Jennifer]

Hello,

I’m sorry that Events Calendar Pro isn’t working out for you! Our event import functionality is actually part of Event Aggregator, which is a separate service from the Events Calendar Pro plugin. However, you are correct that we are no longer able to import from Facebook due to changes in their API, which you can read more about here. It does still import from other sources like Google Calendar, iCalendar, Meetup, and Eventbrite.

I went ahead and processed the refund for Events Calendar Pro. If Event Aggregator sounds like it might help you out, we do offer full refunds within 30 days of purchase, so feel free to take it for a test run!

Please let me know if there is anything else that I can help you with.

Thanks,

Jennifer

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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