I bought the plugin and I can’t work with it

[rakop87]

Hi,
I bought the plugin two weeks ago and my developers team tried to modify it by the requirement of the client, and couldn’t work with it due to the plugin limitations.
Also, in sell using options I only have RSVP option and no woocommerce option like it’s show on the video guide.

In conclusion, unfortunately I was very disappointed from the plugin and I can’t use it so I expect to receive a refund.

[Courtney]

Hi Liran

I’m so sorry this happened! I definitely want to make the get-started process easier. https://theeventscalendar.com/knowledgebase/new-user-primer-event-tickets/ might help you get going a bit better.

It looks like you may not have installed WooCommerce plugin and activated it. If you send along your System Info, I can help troubleshoot why you aren’t seeing things display as our videos show.

Can you share what the challenges were that your developers faced? Have they referred to our Themer’s Guide.

We do offer 30 day refunds if you find the plugin does not meet your needs. It’s just a matter of submitting a refund request form at https://theeventscalendar.com/knowledgebase/refund-policy/.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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