How long until the optimisation update?

[Daniel]

Hi,

We have purchased Event Calendar Pro and it has destroyed the performance of our website.

We only have 10% of our recurring events inputted (which will end up totaling somewhere around 10,000) and it is already unusable (with about 1,600 events). Every time a page is loaded by one single person our server maxes out its 4GB of ram.

Any word when the plugin will be usable?

[Cliff]

Hi Daniel. Sorry to hear you’re experiencing this.

1,600 events (recurring or not) is not very many, and we have heard of sites with 10,000 or so events working.

Therefore, my best guess is that something definitely is causing issues but it’s likely not a common issue.

Can you consistently reproduce the issue (e.g. make it time out your web server at the same point of your workflow — or whenever you do a recurrence pattern of ___)?

Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide and see if that helps narrow down the cause of this.

If it doesn’t, would you mind enabling WP_DEBUG and sharing any messages you see while navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket?

After all that, if it’s still not ironed out for you, please share your System Information. That will give me a lot of extra information to help diagnose the problem.

Thanks.

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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