How does the Events Tickets Plus work and integrate

[nineteen sixtyone]

How does the Events Tickets Plus work and integrate, we would like to keep the ticketing process inside wordpress to keep everything simple.

The way it comes accross on your product page, is all we need to do is just install “Events Tickets Plus” and that will handle everything, but I feel there is more to it.

How do you configure it to email tickets, and how are the tickets processed (we basically need to work out how much the whole process will cost per ticket).

Do you have a demo or video demonstration, or are you able to offer a demo period where we can get a refund if it doesn’t work for us.

If we was to use the Events Tickets free to demo we are concerned that it will list paid events as free (I have read reviews which state that this happens), so this is something we can’t do unless there is a way to disable that.

We are sold on the product in theory, we just don’t know what is involved to make it all work, and if it will work how we imagine it to.

[Jennifer]

Hello,

I’ll be happy to help you out with this!

First, we do offer full refunds within 30 days of purchase, so if you are not satisfied with the product during that time, we will give you a refund.

Event Tickets does offer the ability to add free (RSVP-style) tickets and is not actually capable of selling tickets – this is only a feature of Event Tickets Plus. However, as long as you aren’t creating RSVP or free tickets on your events, they won’t show up as free. Event Tickets Plus actually extends Event Tickets and requires it to run. Additionally, you will need either WooCommerce or Easy Digital Downloads to handle the checkout and payment processing aspects. Regarding emailing tickets, this happens automatically after the purchase.

We do not currently have any videos, but you can see a live demo of the front end over here, and the following articles should also be helpful in giving you an overview of how Event Tickets Plus works and what features are included:

New User Primer: Event Tickets and Event Tickets Plus

Settings Overview: Event Tickets and Event Tickets Plus

Managing Your Orders and Attendees

Moving Tickets

As a premium license holder, you’ll also be able to post in our premium support forums (as you did today), so if you get stuck in the setup or on how to use any of the features, we’ll be happy to help you here!

I hope this helps clear things up, but please let me know if you have any additional questions.

Thanks,

Jennifer

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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