Help! I installed it and website says Fatal Error

[city canteen]

Please help, I installed the Events Calendar Pro and now noone can get into the website. It says fatal error!!

[city canteen]

Please help resolve this!

[Courtney]

Hello Mateja

Please follow our Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/. 

You might find your plugin conflict quickly by using Plugin Detective https://wordpress.org/plugins/plugin-detective/.

We recommend conducting these tests on a staging server (https://theeventscalendar.com/knowledgebase/creating-using-wordpress-staging-site/). 

If you are unable to do so, please install the Health Check plugin so that you can effectively disable all plugins without website visitors noticing any changes. See https://make.wordpress.org/support/handbook/appendix/troubleshooting-using-the-health-check/#troubleshooting for how to do this.

Please share or reshare in your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/ as well after your tests so that we can better diagnose the issues you are having. 

Please let me know if the issue still persists after these tests.

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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