Help entering license key

[Marc]

I just upgraded to Events Calendar Pro but I am unable to enter the license key # because there is no Licenses tab under the Settings section under Events. I have tried clearing the cache on the site, logging out and logging back in, and updating the plug-in to the latest version. Please advise. I would love to be able to try out the pro version. Thanks.

[Geoff B.]

Good evening Marc and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We are sorry to hear about the struggles you are facing to enter your license for the Pro version.
I would love to help you with this topic.

First and foremost, if you have not done so already, please make sure you have followed all the steps suggested here: https://theeventscalendar.com/knowledgebase/new-user-primer-the-events-calendar-and-events-calendar-pro/

If the issue persists, as a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Best regards,

Geoff B.

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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