Having many difficulties with calendar events

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  • Author
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  • #1511403
    gomag1
    Participant

    Hi, events submitted to our calendar aren’t appearing on the calendar. Links seem to be broken when you attempt to click into an event. This is just the beginning, some code seems to be seriously off and I need to speak with tech support. Please advise ASAP!

    #1512799
    Jennifer
    Keymaster

    Hello,

    I’m sorry that you’re running into these issues, but I’ll be happy to help you figure out what’s going on.

    When events are submitted through the Community Events form on the front end, are they being created on the backend? I would recommend first checking the “Default status for submitted events” setting under Events > Settings > Community > General. If this is not set to “Published”, then events will not appear on the calendar until you publish them.

    Regarding the links, can you try running through the steps outlined here as a starting point?

    The next step would be to test for conflicts with your theme and other plugins. We have some instructions on doing this here, and if you don’t already have a staging environment, I would recommend the free WP Staging plugin. This will let you create a quick copy of your live site that you can use for testing.

    Please let me know how this goes, and if you aren’t able to resolve these issues with the steps above, please share your system info with me as well.

    Thanks,

    Jennifer

    #1528986
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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