Google Map appears in theme pages but not event location map (2)

Home Forums Calendar Products Events Calendar PRO Google Map appears in theme pages but not event location map (2)

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  • #1585452
    edgarsourcecode
    Participant

    Previous ticket regarding this timed out. However, issue still persists. The calendar still will not show in the event pages but it will show in the homepage footer.
    I have followed the instructions as told…still no fix.

    #1586513
    Jeremy
    Keymaster

    Hi there,

    Thanks for reaching out to us! I’d be happy to help you.

    I’m sorry your previous ticket couldn’t be solved before it timed out.

    In your Google Maps API settings, could you add scgardens.com/* (with no * in front of the domain name) as a referrer?

    Also, I noticed you don’t have the latest version of Events Calendar PRO: could you update it to version 4.4.29.2? It’s always a good thing to be up-to-date 🙂

    Please let me know how it goes.

    Cheers,
    Jeremy

    #1588130
    edgarsourcecode
    Participant

    This is what I have in google api

    *.scgardens.com/*

    *scgardens.com/*

    scgardens.com/*

    Map works here on the home page footer – https://scgardens.com/

    but still not working on individual event pages –
    https://scgardens.com/event/kids-camp-butterfly-garden-2018-08-15/

    #1588246
    Jeremy
    Keymaster

    Hi,

    If it still doesn’t work, it’s possible there is a conflict somewhere. Could you try to deactivate all your other plugins to see if that makes a difference? Also, could you revert back to the default theme (Twenty Seventeen) and check again your Google Maps?

    I would recommend you to backup your website before doing those tests, and you may want to read the following articles from our knowledgebase:

    Please let me know what you find during the process.

    Cheers,
    Jeremy

    #1592627
    Mathew
    Participant

    @edgarsourcecode

    As a test, set the Application Restrictions to None in the Google API Console. Wait a few minutes and re-test the single events.

    If the map loads, then it’s your wildcard syntax.

    I would input it exactly as illustrated in the empty field, using https such as https://scgardens.com/* and re-test.

    Hope this helps.

    #1592661
    Jeremy
    Keymaster

    Thank you very much Mathew for your suggestion!

    Please let us know, @edgarsourcecode, how it goes.

    Cheers,
    Jeremy

    #1609808
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 7 posts - 1 through 7 (of 7 total)
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