Full size slider – isotope issue

[Uwe Matern]

Good Morning from Germany,

we use the Avada Theme in combination with several of your plugins, as well as the TEC Pro plugin.

Uwe use a staging env with the url: staging.finde-deinen-malkurs.de (will send the credentials seperately).

In the staging env we updated Avada to the latest version 5.2.2. and now the full size slider (fusion slider) on our startpage does not load anymore. I opened a ticket at Avada support and there was a back an force communicaton with the outcome , that TEC Pro would be the problem and I had to do something with the isotope. Here is the extract from the last reply:

….We inspected this clash and we found out that it’s related to the script Isotope, which is both loaded by the theme and by the plugin, and causes this clash.

In this case, you need to remove the Isotope script from the plugin’s library.

I just found out this thread in the plugin’s forums, which should be helpful: https://theeventscalendar.com/support/forums/topic/disable-isotope-library-in-photo-view-upgrade-safe/

You can also contact the plugin’s authors and ask them for the precise instructions….

I argued, that I have only updated Avada and not the TEC plugins, but this was ignored from the Avada support guy.

Any idea to solve the issue? (Update to the lastest TEC Pro version in the staging is done – no change)

Best regards
Uwe

[Uwe Matern]

This reply is private.

[Uwe Matern]

This reply is private.

[Jaime Marchwinski]

Hi Uwe,

I’m glad you were able to get things sorted out.  It sounds like everything is working as it should and as long as you don’t see any strange behavior or error messages on your site, you should be good to go!

Let me know if anything else comes up related to this issue!

 

Thanks,

Jaime

[Uwe Matern]

This reply is private.

[Jaime Marchwinski]

Hi Uwe,

Thanks so much for providing us with all of that information.  Before moving forward,  could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

It sounds like you have isolated the issue to a conflict between your theme and our plugins.  However have you tried switching to a default theme and seeing if the errors still occur?  I just want to confirm that this is the issue.

In the meantime, you can take a look at some of the settings you have in Avada and seeing if adjusting them helps: https://theme-fusion.com/avada-doc/special-features/css-compiler/

And you can try this extension, which can dequeue some of the CSS Styles and Javascript Files that may be causing a conflict: https://theeventscalendar.com/extensions/dequeue-assets/

Let me know how it goes!

 

Thanks,

Jaime

[Uwe Matern]

This reply is private.

[Jaime Marchwinski]

Hi Uwe,

Thank you for providing me with that information.  As a next step, would you please update all of your Events Calendar plugins to their most recent versions and seeing if the issue still exists?

In the meantime, you can take a look at this forum post where a user was adding a fusion slider as well:

https://theeventscalendar.com/support/forums/topic/avada-theme-fusion-slider-on-events-page/

Let me know how it goes!

 

Thanks,

Jaime

[Mathew]

This reply is private.

[Jaime Marchwinski]

That’s good to know, thank you for the update.

It seems like you have a few options with Avada at this time.  You can revert to Avada 5.1.6, as well as rolling back the Fusion Core and Fusion Builder plugins and see if that helps for now, as an alternative.

Let me know how it goes!

 

Thanks,

Jaime

 

 

[Uwe Matern]

Hi Jaime,

thanks for your info.
To get back to the former version of Avada is not an option.
We have now updated to the all the recent version of TEC and the issue still exists.

We have the workaround on our start page with:
[tribe_events category="einmaliger-kurs" view="list" tribe-bar="false"]

=> the full size slider appears

As soon as we change the shortcode in:

[tribe_events category="einmaliger-kurs" view="photo" tribe-bar="false"]

=> the full size slider does not appear

Thanks for hint and best regards
Uwe

[Mathew]

Uwe,

Here’s a work-around that may resolve the conflict.

Download the latest version of the isotope script from Metafizzy. Place the downloaded isotope.pkgd.min.js file in your Avada-Child-Theme folder.

Insert the following in the functions.php within the Avada-Child-Theme folder.


// Enqueue version 3.0.4 of isotope in TECPro
add_action('wp_enqueue_scripts', 'custom_isotope_js');

function custom_isotope_js() {
wp_enqueue_script(
'tribe-events-pro-isotope', '3.0.4', true,
get_stylesheet_directory_uri() . '/isotope.pkgd.min.js',
array('tribe-events-pro-imagesloaded')
);
}


Test the Fusion Slider with the shortcode that was exhibiting the issue.

Hope this helps.

[Jaime Marchwinski]

Thanks for the help, Matthew!

Uwe, let us know how it goes!

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts