Formatting of the event description in list view – the hard returns disappear.

[Mark Marshall]

Evening, folks…

The title says it all… the event description loses all hard returns in the list view, mushing everything together.

https://blastserve.com/ask/events-classes/

Any workarounds?

Thanks!

M

[Victor]

Hi Mark!

Thanks for reaching out! Let me help you with your issue.

I’m not able to see the page you shared because I get a 404 error. Could you please confirm if the URL is right?

If that is not possible, please share a screenshot of it so we can see how the description is returned.

Also, This can be related to a theme or plugin conflict, so to narrow the problem down please go through the steps provided in the testing for conflicts guide > https://theeventscalendar.com/knowledgebase/testing-for-conflicts/ and let us know what you find in the process.

When coming back, please share with us your system information by following this guide > https://theeventscalendar.com/knowledgebase/sharing-sys-info/. We’ll see if there is anything strange that would indicate an error from there.

Thanks,
Victor

[Mark Marshall]

Hey Victor!

We had to push the site live. I’ll reply to this thread again when the DNS has taken – in the next 24 hours.

Thanks!

M

[Victor]

Sure Mark! Let me know when ready.

Please note we do not provide support during the weekend, so you should expect a reply from us on Monday.

Have a good weekend!
Victor

[Mark Marshall]

OK – we’re live!

So:

http://www.askforarts.org/events-classes/

You’ll notice that the events in this list have no line returns or paragraphs. Pretty sure this isn’t a theme thing – your demo does the same thing. It might be because it’s an excerpt, so it’s getting stripped. If so – is there a way around it?

Thanks!
M

[Victor]

Hi Mark!

Thanks for following up with this.

Like you say, that is caused by the excerpt. Let me share a great article that George put up here that explains more about the trouble with excerpts > https://theeventscalendar.com/the-trouble-with-excerpts/

Let me know if you have any follow up questions about it.

Best,
Victor

[Mark Marshall]

Victor!

Thanks so much… that link was really helpful.

Have a great weekend!

Mark

[Victor]

Hi Mark!

Glad to be of help here.

I’ll close this thread now, but feel free to open a new topic if anything comes up and we’d be happy to help.

Good luck with your project!
Victor

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