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Support Droid.
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August 15, 2017 at 3:48 am #1335357
adam
GuestAfter reading this topic https://theeventscalendar.com/support/forums/topic/formating-for-calendar-listing/ pasting HTML code to excerpt does the trick.
Actually my event details are all very short, so on the events list instead of excerpt i would like to display directly full event details. how do i do that?August 15, 2017 at 5:32 am #1335378Courtney
MemberHi there!
Thanks so much for getting in touch! I’m afraid that we’re not equipped to provide technical support for current plugin users here in our pre-sales forum. We’d be more than happy to assist you at one of the following locations:
• If you’re using one or more of our free plugins such as The Events Calendar and Event Tickets, you can request assistance on the WordPress.org support forum for the affected product.
• If you’re a current license holder for one of our premium offerings, please log in to your account and submit a post to the appropriate forum for the affected product. Please include your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/ so we can better help you.If you can, please take the time to confirm in your post that you’ve run through our Testing for Conflicts steps prior to contacting us–this will save us a step and help us to get your issue resolved that much quicker! 🙂
Thanks again, and we’ll see you in the forums!
Courtney 🙂August 16, 2017 at 3:16 am #1335931adam
Guestok, so this pluging has no support for basic version i understand…
August 16, 2017 at 6:00 pm #1336510Courtney
MemberHi Adam
I’m sorry if I wasn’t clear. We do offer support for our basic plugin, but over at https://wordpress.org/support/plugin/the-events-calendar. Our pre-sales forums here are primarily for purchasing and product feature questions. Tech support happens in other forums.
Thanks
Courtney 🙂September 7, 2017 at 9:36 am #1346111Support Droid
KeymasterHey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
The Events Calendar Support Team -
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