*For Geoff B* – WPML – Venues & Event Dates not carrying over to translation

[Greg]

Hey Geoff,

I hope everything is well.

Our client is running into some small problems:

“When we translate an event from EN (either using duplicate or overwrite) it doesn’t bring over the date or the venue, we have to enter them again manually. Any way to automatically copy this information in the translation?”

I’ve looked under WPML -> Translation Management -> Custom Fields and Custom Posts. I already have Venues set to “Translate”, but we still have the problem. I don’t see any setting for Date anyway.

Not sure if this falls under Translation Management or String Translation. All a bit confusing!

I read this but it didn’t help (it seems to talk about the names of months not translating as well, which is our seperate issue):

https://wpml.org/forums/topic/trouble-with-events-calendar-pro-translations/

Could it be related to our other issue we are discussing here:

Category URL translation problem

Your help is appreciated as always. Thank you, best wishes

Greg

[Geoff B.]

Good evening Greg,

Thank you for writing again.

I apologize for the delay in answering caused by National holidays here.

I would love to help with your client’s issue.

“When we translate an event from EN (either using duplicate or overwrite) it doesn’t bring over the date or the venue, we have to enter them again manually. Any way to automatically copy this information in the translation?”

The date not copying is pretty odd. If they are using the proper configuration, either duplicate or overwrite should carry the date over.
Could you get me that client’s complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

As for the venue, I assume that your client is creating the venue as he’s creating the event or using a venue that has no existing translation.
Can you confirm that this is the case ?

If so, then the Venue is typically carried over (even though it is not visible in the screen).

But regardless of that fact, I have logged this as a bug. The good news is that we are really making great progress on all the WPML enhancements.
So that situation should not last too long at this point. Once again, I am sorry about this and I can’t wait for things to get way better.

To answer your question about the cause of this, without boring you with details, this is caused by the current way the interaction with the icl_translations table is performed (which is getting a major overhaul).

Best regards and thank you for your ongoing patience as we try to fix these glitches once and for all,

Geoff B.

 

 

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